Types of IT Support Services Offered by Managed Hosting Providers
IT support businesses sell a variety of services and products to corporations and small businesses. IT services encompass hardware, software, and other aspects related to network infrastructure, servers, email servers, workstations, or personal computers. Some businesses may require IT support for only one aspect of their business or they may need IT service for more than one aspect. Generally speaking, all industries require IT support in some form or another.
The most common IT support needs relate to servers and network services. Individuals can log onto their workstations and access email, save files, or chat with other people via IM or chat rooms. Cloud or web-based software is generally easier to use than on-site software. However, some businesses may still opt to run their servers on their own equipment.