Outsource IT Services – The Benefits of Cloud Computing
IT support refers to non-intrusive services which entities offer to end-users of computers or technology products. It covers all activities related to computer support, from advising the user on the proper usage of a particular software program, to troubleshooting any associated hardware problem. The basic aim is to offer assistance to the user in connection with his computer and IT related needs. It may involve installation of software, repair or modification of an operating system, configuration of hardware, application testing, hardware upgrading, security related activities, etc. In short, IT support also provides help to customers in understanding, maintaining, troubleshooting and preventing future issues in IT-related activities.